Delivery

We use UPS or DPD Next Day service to deliver your tree.

Orders received before 10.30 a.m. are normally dispatched that day. Trees normally arrive on the next day.

PLEASE NOTE: unless you have asked for Saturday Special Delivery, we do not send trees on Fridays as the standard one day delivery would mean the tree would spend the weekend in a dark box and would not be delivered until Monday. So orders received after 10.30 a.m. on Thursday will be sent on the following Monday.

Delivery charges are based on the total value of your shopping basket.

RATES

Weekday Delivery: (excluding N. Ireland, Highlands & Islands): total basket value up to £100 – £6.50; total value above £100 – £13.00.

Weekday Delivery (N. Ireland, highlands & Islands): total basket value up to £30.00 – £10.00; above £30 – £34.00.

Saturday Delivery (excluding N. Ireland, Highlands & Islands); total basket up to £100.00 – £10.00; above £100.00 – £20.00.

Saturday delivery (N. Ireland, Highlands & Islands): total basket value up to £100.00 – £17.50; above £100.00 – £40.00.

Unpacking Your Tree

We use double thickness cardboard boxes. The tree is held in position in the box by cable ties. On receipt, stand the box so that the arrows are pointing upwards, then open one side of the box. Reach in and cut the cable ties, then carefully remove your tree. Remove the plastic bag around the pot which is keeping the tree moist during transit.